Legal

Privacy Policy PART I

Effective Date: 26th day of October, 2023

1.1 TERMS AND CONDITIONS

These terms and conditions (the “Terms and Conditions”) govern the use of headlice.thence.us (the “Webzine”). This Webzine is owned and operated by THENCE LLC. This Webzine is an e-learning publication for demonstration purposes.

By using this Webzine, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.

1.2 Intellectual Property
All content published and made available on our Webzine is the property of THENCE LLC and the Webzine’s creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Webzine.

1.3 Age Restrictions
The minimum age to use our Webzine is 18 years old. By using this Webzine, users agree that they are over 18 years old. We do not assume any legal responsibility for false statements about age.

1.4 Acceptable Use
As a user of our Webzine, you agree to use our Webzine legally, not to use our Webzine for illegal purposes, and not to:

• Harass or mistreat other users of our Webzine;
• Violate the rights of other users of our Webzine;
• Violate the intellectual property rights of the Webzine owners or any third party to the Webzine;
• Hack into the account of another user of the Webzine;
• Act in any way that could be considered fraudulent; or
• Post any material that may be deemed inappropriate or offensive.

If we believe you are using our Webzine illegally or in a manner that violates these Terms and Conditions, we reserve the right to limit, suspend or terminate your access to our Webzine. We also reserve the right to take any legal steps necessary to prevent you from accessing our Webzine.

1.5 Third Party Goods and Services
Our Webzine may offer goods and services from third parties. We cannot guarantee the quality or accuracy of goods and services made available by third parties on our Site.

1.6 Limitation of Liability
THENCE LLC and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Webzine.

1.7 Indemnity
Except where prohibited by law, by using this Webzine you indemnify and hold harmless THENCE LLC and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Webzine or your violation of these Terms and Conditions.

1.8 Applicable Law
These Terms and Conditions are governed by the laws of the United States, and specifically for the State of New Jersey, and Michigan. Additional information about European Union’s General Data Protection Regulation (GDPR) compliance can be found in Privacy Policy Part II.

1.9 Additional Terms

As an educational company website we learn from the way you learn. That means that when you complete the interactive portion of the video you are also showing us your recall of information, how you analyze information, and how you think about this information. For more information on how we use this data scroll to Privacy Policy Part II, which covers GDPR compliance.

1.9.1 Severability
If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.

1.9.2 Changes
These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.

2. Privacy Policy PART II: Further details how this specific WEBZINE collects data for GDPR Compliance

THE ‘Community Solutions for Head Lice ’ WEBZINE

Last update:27 October 2023

This privacy policy explains you how we collect, use, and disclose your personal data when you use this Webzine. It also informs you about the choices that you have with respect to your personal data. Please read the privacy policy carefully.

3. HOW LONG DO WE STORE YOUR DATA?

In this section, we explain for how long we keep your data in our systems and how we delete it.

3.1 Storage of personal data. We and our data processors store your personal data only for as long as such personal data is required for the purposes described in this Privacy Policy or until you request us to update or delete your personal data, whichever comes first. For more details about the period for which each type of personal data is stored, please refer to section 2.2. After your personal data is no longer necessary for its purposes and there is no other legal basis for storing it, we will immediately securely delete your personal data from our systems. We do not store any personal data longer than strictly necessary.

3.2 Storage of non-personal data. We retain non-personal data pertaining to you for as long as necessary for the purposes described in this Privacy Policy. This may include storing non-personal data for the period of time needed for us to examine our activities, fulfil our contractual obligations, pursue our legitimate interests, conduct audits, comply with (and demonstrate compliance with) legal obligations, resolve disputes and enforce our agreements.

3.3 Storage as required by law. In very seldom cases, we may be obliged by law to store your personal data for a certain period of time. If such a requirement exists, we will store your personal data for the time period stipulated by the applicable law and delete the personal data as soon as the required retention period expires.

4. HOW DO WE DISCLOSE YOUR DATA?

In this section, you can find information about third parties that may have access to your personal data.

4.1 Disclosure to data processors. We keep your personal data in strict confidentiality. However, if necessary for the intended purpose of your personal data, we will disclose your personal data to entities that provide services on our behalf (our data processors). Your personal data may be shared with entities that provide technical support services to us, such as hosting, payment processing, and email distribution services. We do not sell your personal data to third parties and do not intend to do so in the future. The disclosure of your personal data is limited to the situations when it is required for the following purposes:

• Ensuring the proper operation of the THENCE Webzine;
• Responding to your enquiries;
• Pursuing our legitimate interests;
• Enforcing our rights, preventing fraud, and security purposes;
• Carrying out our contractual obligations;
• Law enforcement purposes; or
• If you provide your prior consent to such a disclosure.

4.2 List of data processors. We choose our data processors carefully and make sure that they ensure an adequate level of protection of personal data that is consistent with this Privacy Policy and the applicable data protection laws. The data processors that will have access to your personal data are:
 

• Our web hosting service provider THENCE Sagl located in Switzerland;
• Our cloud storage service provider THENCE Sagl located in Switzerland
• Our marketing service provider THENCE Sagl located in Switzerland;
• Our mailing service provider THENCE Sagl located in Switzerland;
• Our CRM service provider Zoho (https://www.zoho.com/) located in India;
• Our business management software service provider Odoo (https://www.odoo.com/) located in Belgium;
• Our analytics service provider Google Analytics (https://analytics.google.com) located in the United States; and
• Our independent contractors and consultants.

4.3 International transfers. Some of our data processors may be based outside the country where you reside.For example, if you reside in a country belonging to the European Economic Area (EEA), we may need to transfer your personal data outside the EEA. In case it is necessary to make such a transfer, we will make sure that the country in which our data processor is located guarantees an adequate level of protection for your personal data or we conclude an agreement with it that ensures such protection (e.g., a data processing agreement based pre-approved Standard Contractual Clauses).

4.4 Disclosure of non-personal data. Your non-personal data may be disclosed to third parties for any purpose as it does not identify you as a natural person. For example, we may share it with prospects or partners for business or research purposes, for improving the THENCE Webzine, responding to lawful requests from public authorities or developing new products and services.

4.5 Legal requests. If requested by a public authority, we will disclose information about the users of the THENCE Webzine to the extent necessary for pursuing a public interest objective, such as national security or law enforcement.

5. HOW DO WE PROTECT YOUR DATA?

Here you can find information on how we protect your data against breaches.

5.1 Security measures. We implement technical and organizational information security measures   that protect your personal data from loss, misuse, unauthorized access and disclosure. The security measures taken by us include secure Swiss servers, encryption, proper authentication, secured networks, strong passwords, limited access to your personal data by our staff, anonymization of personal data (when possible), and carefully selected data processors.

5.2 Security breaches. Although we put our best efforts to protect your personal data, given the nature of communication and information processing technology and the Internet, we cannot be liable for any unlawful destruction, loss, use, copying, modification, leakage, and falsification of your personal data caused by circumstances that are beyond our reasonable control. In case a serious breach occurs, we will take reasonable measures to mitigate the breach, as required by the applicable law. Our liability for any security breach will be limited to the highest extent permitted by the applicable law.

6. HOW CAN YOU MANAGE YOUR PERSONAL DATA?

Here you can find detailed information about the rights that you have with regard to your personal data and how to exercise those rights.

6.1 The list of your rights. You have the right to control how we process your personal data.Subject to any exemptions provided by law, you have the following rights:

• Right of access: you can get a copy of your personal data that we store in our systems and a list of purposes for which your personal data is processed;
• Right to rectification: you can rectify inaccurate personal data that we hold about you;
• Right to erasure (‘right to be forgotten’): you can ask us to erase your personal data from our systems;
• Right to restriction: you can ask us to restrict the processing of your personal data;
• Right to data portability: you can ask us to provide you with a copy of your personal data in a structured, commonly used and machine-readable format and move that personal data to another processor;
• Right to object: you can ask us to stop processing your personal data;
• Right to withdraw consent: you have the right to withdraw your consent, if you have provided one; or
• Right to complaint: you can submit your complaint regarding our processing of your personal data.

6.2 How to exercise your rights? If you would like to exercise any of your legitimate rights, please contact us by using our contact details available at the end of the Privacy Policy and explain in detail your request. In order to verify the legitimacy of your request, we may ask you to provide us with an identifying piece of information, so that we can identify you in our system. We will answer your request within a reasonable time frame but no later than 30 days.

6.3 Complaints. If you would like to launch a complaint about the way in which we handle your personal data, we kindly ask you to contact us first and express your concerns. After you contact us, we will investigate your complaint and provide you with our response as soon as possible (no later than 30 days). If you are not satisfied with the outcome of your complaint, you have the right to lodge a complaint with your local data protection authority.

7. COOKIES AND ADVERTISING

7.1 We use cookies on the THENCE Webzine in order to analyze the technical aspects of your use of the THENCE Webzine, conduct our marketing campaigns, prevent fraud and abuse, and ensure the security of the THENCE Webzine. The legal bases on which we rely are ‘pursuing our legitimate interests’ (i.e., analyze our content and protect the THENCE Webzine) and ‘your consent’. Unless cookies expire earlier, we store this data as long as analytics records are necessary for our activities or you withdraw your consent.

7.2 We may use different types of cookies on the THENCE Webzine, including:

• Essential technical cookies that are strictly necessary to ensure the correct functioning of the THENCE Webzine and provide the services requested by you;
• Preference cookies that allow us to save and preserve your preferences;
• Marketing cookies that allow us to create, implement, and examine our marketing campaigns. Such cookies allow us to reach the right customers, analyse the productivity of our marketing campaigns, and offer you personalised advertisement; and
• Statistics cookies that allow us to generate statistical reports about how you use the THENCEWebzine interactive excercises .
   

7.3 Cookie consent. When you visit the THENCE Webzine, we may ask you to provide us with your consent to our use of all cookies via a cookie consent banner (for example, if we see that you are based in the EU). If you do not provide your opt-in consent, we will not serve you our non-essential (statistics, marketing, and advertising) cookies. Please note that we may not be able to provide you with the best possible user experience if not all cookies are enabled.

7.4 Disabling cookies. When we ask you to provide your consent to our use of non-essential cookies, you have the freedom not to provide such consent. If you would like to refuse our use of non-essential cookies later, you can do it at any time by declining cookies in your browser or device. For more information, you can consult the cookie management instructions of your browser:

• Apple Safari: https://support.apple.com/en-gb/guide/safari/manage-cookies-and-website-data-sfri11471/mac
• Google Chrome: https://support.google.com/chrome/answer/95647 
• Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences 
• Opera: https://Webzines.opera.com/news/2015/08/how-to-manage-cookies-in-opera/ 
• Microsoft Edge: https://support.microsoft.com/en-us/help/4468242/microsoft-edge-browsing-data-and-privacy-microsoft-privacy

7.5 Targeted Advertising. You may encounter targeted interest-based advertising based on your use of the THENCE Webzine and other websites on the Internet. We use Google Ads that deliver such services. Such advertising may also be based on profiling that automatically groups the users of the THENCE Webzine. Where necessary, we will seek your consent (for example, for the use of non-essential advertising cookies). You can control how such advertising is shown to you or opt-out from targeted advertising by consulting the guide powered by the Digital Advertising Alliance available at https://youradchoices.com. For more information on opting-out from advertising features on your device, please visit https://www.networkadvertising.org. Where interest-based advertising uses non-essential cookies, we will ask your consent for such cookies. Also, you may adjust the settings of your Google account to manage the advertising content that you are served.

7.6 Google Analytics. We use Google Analytics, a web analytics service provided by Google LLC registered at 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). Google generates statistical information by means of cookies and creates reports about your use of the THENCE Webzine. The cookies served by Google are anonymous first-party cookies that do not allow us to identify you in any manner. The information generated by cookies will be transmitted to and stored by Google on servers in the United States. To ensure your privacy, your IP address will be anonymised and Google will not combine your IP address with other information Google holds about you. Thus, Google will not be able to identify you. In certain cases (e.g., when required by law or when third parties conduct services on behalf of Google), Google may transfer the information to third parties. For more information about Google Analytics’ privacy practices, please visit https://support.google.com/analytics/answer/6004245. If you would like to opt out from Google Analytics, you can do so by installing a Google Analytics opt-out browser add-on available at https://tools.google.com/dlpage/gaoptout?hl=en. We will ask you to provide us with your consent for non-essential Google Analytics cookies through a cookie consent banner. If you do not provide such consent, we will not use Google Analytics to analyse your use of the THENCE Webzine.
 

7.7 List of cookies. Below, you can find a list of cookies that we use on the THENCE Webzine, including their purpose and expiration time:

Essential technical cookies
Name	Provider(location)	Expiration	Purpose
H5PUserUUID	Headlice.thence.us (Switzerland)	Persistent	This cookie allows functionalities in interactive excercises and games by tracking the user’s ID.
Preference cookies
Name	Provider(location)	Expiration	Purpose
Cloud Computing	THENCE Sagl (Switzerland)	Persistent	To provide cloud computing services upon which our platforms, sites, and unique e-learning publications are composed and published
Statistics cookies
Name	Provider(location)	Expiration	Purpose
Web hosting	THENCE Sagl (Switzerland)	Persistent	To host our webzines, platforms, LMS, pages both internal and external
Marketing and advertising cookies
Name	Provider(location)	Expiration	Purpose
Marketing Apps by ZOHO and Odoo	THENCE Sagl (Switzerland) ZOHO Inc (India	Persistent	To understand who is likely to purchase a subscription
Unclassified cookies
Name	Provider(location)	Expiration	Purpose
education, games learning outcomes, etc.	THENCE Sagl (Switzerland)	Persistent	To validate our questions and your ability to answer our questions

8. CONTACT

If you have any questions about Privacy Policy PART I or PART II, your rights, or our data protection practices, GSPR compliance please contact us by using the following contact details:

Contact Details
Please contact us if you have any questions or concerns. Our contact details are as follows:
info@thence.us

What is the General Data Protection Regulation?

The European Union’s General Data Protection Regulation (GDPR) compliance date was May 25th, 2018.

Introduced by the European Union (EU), the GDPR is intended to help protect the personal information of EU individuals/data subjects (any individual who is physically located in an EU member state, which includes both EU citizens and non-EU citizens).

The GDPR provides a number of rights to EU individuals that include the following: the Right to be Informed, the Right to be Forgotten/Erasure, and the Right to Rectification. Any EU individuals who have/had a formal relationship with THENCE and were assigned a THENCE login may leverage the online request forms (see Make a Request, right) for the following rights:

Request for Information

Right to be Forgotten/Erasure

Right to Rectification

If you have questions or comments around these three specific rights, or any other rights provided by the GDPR, please email info@THENCE.us

Note: THENCE will update this page and the policies related to the GDPR on an ongoing basis, as needed.

Copyright Infringement (Digital Millennium Copyright Act)

To report alleged electronic copyright infringements originating at THENCE LLC, please notify:

KATHERINE M. SCHLATTER

Founder of THENCE LLC

k.schlatter@thence.us

Katherine M. Schlatter  is the agent designated under the Digital Millennium Copyright Act.

All infringement claims must include the following:

Logos, Photography & Licensed Marks

Logos and graphics relating to THENCE LLC are registered and are subject to licensing agreements. If you have questions about legal use of these items or are interested in using or obtaining images, contact our compliance officer info@THENCE.us

Developing  Electronic or Physical (printed) Materials with THENCE LLC

To develop material for the THENCE Publications, Marketplace, e-learning, CRM, and LMS platforms start by consulting the community site Thencepartners.com and note that all publications, e-publications, marketing and learning materials developed for THENCE should be hosted on the THENCE Platform, Content Management System, e-learning, webzines, or related THENCE sites. All materials must adhere to THENCE’s specific branding and content standards. THENCE requires that all platforms, e-learning, marketing products and LMS sites and pages be designed using all reasonable efforts to comply with current Web accessibility standards in order to allow Web content and assistive technologies to convey appropriate information to persons with disabilities.